Statement of Patient Rights

The governing Board of Rooks County Health Center has established this statement in recognition of the hospital's responsibility to adhere to patient's rights and to recognize the patient's responsibilities in the effort to offer the highest quality of care possible. Rooks County Health Center does not discriminate against patient with regard to age, sex, religion, race, ethnicity, national origin, mental or physical disability, sexual orientation, genetic information or source of payment.

Patient Rights:

  1. Patients have the right to respectful and considerate care from all staff members at Rooks County Health Center.

  2. Patients have the right to privacy and to have all communications, including medical records, treated with confidentiality.

  3. Patients have the right to a safe and secure environment.

  4. Patients have the right to a fair and efficient process for resolving differences with their health plans, health care providers and the Hospital.

  5. Patients have the right to a choice of health care providers.

  6. Patients have the right to access emergency health care services when and where the need arises.

  7. Patients have the right to utilize advance directives.

  8. Patients have the right to explanation for the need to be transferred.

  9. Patients have the right to communicate with persons and services inside and outside the hospital.

  10. Patients have the right to receive a copy and/or an explanation of their itemized total hospital bill.

  11. Patients have the right to receive current, clear and complete information concerning their diagnosis, treatment, prognosis and to fully participate in all decisions related to their health care.

  12. Patients, their family, or surrogate decision maker(s) have the right to make an informed consent for or refusal of a treatment and/or procedure.

  13. Patients have the right to be free from restraints and seclusions.

  14. Patients have the right to be free from verbal or physical abuse or harassment.

  15. Patients who are unable to fully participate in treatment decisions have the right to be represented by parents, guardians, family members or legal representatives.

  16. Patients have the right to refuse any experimental treatment affecting their care.

  17. Patients have the right to transfer to another room.