Frequently Asked Questions — Billing


Will you bill my insurance?

RCH will bill your insurance as a courtesy to you. We need complete insurance information to honor that commitment. However, you are responsible for full payment of any unpaid amounts billed to your insurance carrier.

What if I don't have health insurance coverage?

If you do not have health insurance coverage, a flexible payment option is available. If you do not have the ability to pay for services provided, we will refer you to a patient account representative to speak to you about financial assistance.

What is the self-pay discount?

Any person, regardless of income, who has a balance due of $25 or more may deduct 10% from their bill if they pay the balance in full. No discount is available on amounts previously paid or with balances less than $25.

Does RCH participate with my health plan?

"Participation" means that RCH has an agreement with an insurance company health plan to provide for their members. Contact your health insurance provider to make certain RCHC is a participant within your plan's network.

What if RCH does not participate with my health plan?

"Participation" means that RCH has an agreement with an insurance company health plan to provide for their members. Contact your health insurance provider to make certain RCH is a participant within your plan's network.

What about my physician's charges?

You, or your insurance carrier, will receive a separate bill for physician services such as surgeons, radiologists, pathologists or other physicians providing services to you.

How do I apply for financial assistance?

Please call the business office at (785) 434-4553 Ext. 210 and ask to speak with a patient account representative. Thank you for choosing Rooks County Health Center as your health care provider.