Business Office

Office Hours & Contact Information

Our hours are Monday thru Friday, 8 a.m. — 4:30 p.m.

Rooks County Health Center’s Business Office offers guidance to help alleviate anxiety often associated with the intricate processes of medical billing. Questions are welcomed and encouraged. Let RCH’s trained professionals help you navigate the opportunities and resources available with regard to your medical bills. 

For your convenience, RCH's billing department is divided into three areas of expertise.

Blue Cross Blue Shield & Medicare
(785) 688.4446

Other Commercial Insurance, Medicaid, Auto Insurance, Work Comp
(785) 688.4447

Self Pay, Payments & Payment Arrangements
(785) 688.4412

Billing Procedures

After insurance has paid, a statement will be sent to the responsible party for all hospital services not covered by insurance (such as deductibles, co-payments or non-covered services).

Patients with financial concerns should call and speak to a Patient Account Representative as soon as possible so we can review you financial situation. We may be able to help you qualify for financial assistance.

Payments can be sent to:
Rooks County Health Center
PO Box 389
Plainville, KS 67663

You have the following payment options when paying your bill:

  • Cash
  • Check or Money Order
  • Debit Card
  • Credit Card (Visa, Mastercard, Discover)
  • Online Payment


If you have a question about your bill, please call the business office at (785) 434-4553. We will do our very best to answer your questions. If you have a question about how your insurance company paid, you may want to check with them first.

To view a list of Frequently Asked Questions, please click here.



Contact Information

Nita Dunning
Business Office and
Patient Account Mgr.

(785) 688.4415